8455 Keystone Crossing
Indianapolis, Indiana 46240
What Is a Patient-Centered Medical Home?
The patient-centered medical home (PCMH) is a coordinated, team-based approach to delivering your health care services.
PCMH is a model of care that strengthens the physician-patient relationship. You will be encouraged to establish a relationship with a primary care physician. Your physician
will lead a team of clinicians that are collectively responsible for providing for your
health care needs and arranging for appropriate care with other qualified
clinicians and/or specialists. This model results in more personalized,
coordinated, effective and efficient care.
An accomplished medical home environment provides:
Improved access to care
Use of an electronic health record
Managed care for chronic illness and preventive
How We Are Improving Your Care
Evening and weekend services
Because we know illnesses often don't begin during
traditional office hours, we offer extended evening
and weekend hours for your convenience.
If you need medical advice after clinic hours, you can call our on-call
nurses at (317) 536-1731 for guidance regarding treatment options or when
to seek urgent or emergency care.
Partnership with patients and community for improvement
We are always striving to improve and invite our patients and their families to share their ideas and opinions. Feel free to leave us comments on our message submission box at the bottom of this page!
Our primary care physicians are the hub of all relevant care needs of the patient and manage a team of care coordinators and other non-physician providers that not only coordinate care within the walls of our patient's homes, but seamlessly transfer patients across multiple entities that may include community care, labs, specialists and hospitals.
Your provider will help you consider options based on scientific evidence.
For example, your provider may suggest screening tests recommended by the United States Preventive Services Task Force.